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About Me.

I’m a strategic leader in customer success, learning design, and program strategy with 18+ years of experience driving meaningful change across education and EdTech. I specialize in optimizing systems, enhancing client engagement, and leading large-scale initiatives that improve learning experiences and operational efficiency.

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At the heart of my work is a people-first approach. I collaborate across teams and with clients to co-create scalable, data-driven solutions that lead to measurable outcomes. Whether guiding a district through digital transformation or designing professional learning that sticks, I bring empathy, clarity, and strategy to every project.

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As a customer success leader, I leverage my background in teaching, instructional coaching, and executive advising to anticipate needs, build trusted relationships, and align solutions with business goals. I’m passionate about helping organizations turn challenges into opportunities—driving engagement, retention, and long-term impact.

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🌟 Highlights:

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✔ PMP-certified leader of cross-functional projects and client implementations
✔ Proven success in customer success strategy, professional learning, and curriculum design
✔ Recognized as an ASCD Emerging Leader and Washington State ASCD Executive Board Member
✔ Former Academic Advisory Board Member at Learning Ally, contributing to research-backed engagement strategies
✔ Advocate for equity, whole child education, and innovative learning solutions​​

 

📩 Let’s connect!
I’m passionate about building transformative, human-centered solutions at the intersection of education, technology, and strategy.

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Education.

February 2022

Project Management Professional (PMP)

Project Management Academy 

In February 2022, I attended a one-week PMP course provided by the Project Management Academy. This intensive training equipped me with fundamental project management skills and demonstrated their application in various professional scenarios. As a result of this comprehensive preparation, I successfully passed the PMP exam in March 2022.

2016-2017

Educational Specialist 
National Louis University 

As I advanced in my career, I pursued enrollment in National Louis University's Educational Leadership program. There, I acquired the fundamental principles of school leadership, encompassing responsibilities such as budget management, resource allocation, and faculty administration. Additionally, I honed my coaching abilities to become a proficient and supportive thought partner.

2006-2008

Masters of Arts in Education
University of California at Davis

I continued my educational path by enrolling in a MA program in Teacher Education.  I honed my expertise in K-6 pedagogy and curriculum planning, with a particular focus on literacy and English Language Learner instruction.  

2002-2006

Bachelors of Arts, English & Women's Studies 

DePual University 

I obtained my BA in English with a minor in Women's Studies, embarking on my journey into learning design as I took on the role of a Teacher's Assistant in the Discover Chicago program. My dedication to nurturing children's learning started when I worked as an after-school caregiver at Immaculate Conception.

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